We can solve the Interview Question using a mathematical technique called Integer Programming. Let be the variables representing diskette 1, … More

# Category: Linear Programming

# Using Linear Programming to Solve the Call Center Problem

Agents cost money. Not only will you pay for their salary but also other benefits in you compensation package. So … More

# Manual Approach to Call Center Scheduling

In the last post, we defined the problem of call center scheduling. In this post, we are going to present … More

# Call Center scheduling Problem

This problem I got from someone working in a call center. The call center operation in question operates 24 hours … More